Privacy And Cookies
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Lionel Hitchen (EO) Limited Privacy and Cookie Policy
Privacy Policy in Brief
Lionel Hitchen (EO) Ltd is committed to protecting your privacy and has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the website at URL:
• Lionel Hitchen (EO) Ltd does not disclose visitors’ information to third parties.
• Any information that you provide us with, whether it be business or personal information (such as your name or address), cannot be seen by third parties.
• This site may at times contain links to other, third party websites; Lionel Hitchen (EO) Limited is not responsible for the privacy practices or the content of such websites.
• This privacy statement is not presented as a legally binding contract.
Privacy Policy in Detail
Information We Collect and Use
There are sections in our website where we may ask you to register in order to gain access to high value documents, or to be able to download various items, or to make contact with Lionel Hitchen (EO) Ltd. Any information you provide will remain the secured property of Lionel Hitchen (EO) Limited. Under no circumstances will it be sold or rented to any third party. Lionel Hitchen (EO) Ltd may, however, use your contact information to send you any information you have specifically requested or any other information or news about our company and services. Your details may be used in an aggregated form for marketing analysis of our website traffic.
In addition to any personal information you may provide, Lionel Hitchen (EO) Limited may, on occasion use software or other tools that enable the collection of relevant technical information, for example the IP address (Internet protocol) (IP), the operating system deployed on your computer, the browser used for access, various traffic patterns, as well as the address of any referring websites. Lionel Hitchen (EO) Limited always traces how a visitor arrives at the Lionel Hitchen (EO) Ltd website, however we will not attempt to gather information from websites that you have visited prior to visiting the Lionel Hitchen (EO) Ltd website.
Use of Personal Information
Lionel Hitchen (EO) Ltd may use your personal information for the following purposes:
•To enable you to use the site without repeatedly entering passwords or logins.
•To provide information or services that you have requested.
•To help us manage our content to ensure it is relevant and appropriate to you.
•To alert you to company news, product upgrades, other updated information and new products and services from Lionel Hitchen (EO) Limited
Hyperlinks to Other Websites:
•Lionel Hitchen (EO) Limited may provide links on our site that direct to external, third party websites.
•We have no control over the content other sites, nor the usage of information they gather.
•We recommend that you always review the privacy policies at any third party sites you visit; they may not follow the same policies as us.
Opting Out
Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor.
This site gives users the following options to discontinue receiving future communications by any of the following means:
•Send an e-mail to indicating your request to be unsubscribed from a specific list.
•In writing to: Simon Dean, IT Manager, Lionel Hitchen (EO) Limited, Gravel Lane, Barton Stacey, Nr Winchester, Hampshire, SO21 3RQ.
•You can call our Reception on this telephone number: 01962 760815
Our Use of Cookies

The Lionel Hitchen (EO) Ltd website cookie
The Lionel Hitchen (EO) Ltd website uses a “session cookie” to identify your browser “session” as you move between pages on the website and perform activities. The cookie is called c2lheo_lio3209pil2 and will last for 3 months.
The website cookie allows our website to recognise each subsequent request from your browser as being the same browser that made the initial request to our website.
By knowing that each subsequent request is related to the first, our website is able to track your actions as you move around the website and to provide interactive features. By analysing how our website is being used in general, we can improve the website experience for future visitors. Should you experience any problems in using our website, our website developers may be able to use this information to track down your specific “user journey” and investigate and fix any issues that might arise.
The cookie itself is a very small text file that is stored on your device (for example, your PC or your phone) by your web browser. It contains a simple text code that your browser sends back to our website each time you browse to a new page. This allows the website to look up your specific session and associate data for that session with your browser. The data itself is not stored in your cookie but on the server(s) operating the website.
Each page on our website is generated by a sophisticated Content Management System (CMS). This system provides a number of interactive features where your experience may be tailored according to your past activity on the website. Such features require the “session cookie” to operate.
The session cookie provides the ability for you to log on to our website using your unique user name (or e-mail address) and password.
Each page on our website may be tailored to you uniquely, based on your past activity on the website, for example to show your name.
The session cookie provides the means to remember your log on state and hence your discussion forum preferences, such as your nickname and the date of your last post.
The session cookie provides the means for you to take part in votes (or polls) on the website.
The session cookie provides the means to remember that you have submitted a form so that you are not asked to re-submit it.
The session cookie provides the means to remember which files you have requested to be sent to you by email and the date and time at which such requests were made.
The session cookie provides the means to remember whether you have ‘like’d our Facebook page, should LHEO choose to set one up.
 As we improve our website over time, similar and more advanced features may be added that also require a “session cookie” to operate.
Google Analytics
The Lionel Hitchen (EO) Ltd website uses cookies to allow Google Analytics to function correctly. Google Analytics is a free web analytics tools that helps us understand how visitors engage with the Lionel Hitchen (EO) Ltd website. These cookies have names that begin with __utm such as __utma and __utmz.
Google Analytics collects information anonymously; it reports website trends without identifying individual visitors. The cookies store information such as the number of visits to the website and what site referred the visitor to the web page. We use the information to view reports about how visitors interact with the website and to help us improve the website. A different set of cookies is used for each website, and visitors are not tracked across multiple sites.
Information about these cookies and how to reject or delete them: and
To opt out of being tracked by Google Analytics across all websites visit
 Google’s privacy policy:
How to control and delete cookies
You may restrict or block the cookies which are set by the Lionel Hitchen (EO) Ltd website, or any other website, through your browser settings.
To find out more about cookies and how to manage them, visit
Please be aware that restricting cookies may impact on the functionality of the Lionel Hitchen (EO) Ltd website.
Local Shared Objects (Flash Cookies)
The Lionel Hitchen (EO) Ltd website uses Adobe Flash Player to provide video content. Local Shared Objects (commonly known as Flash Cookies) may be used to improve user experience, for example to save your playback preferences. Flash Cookies are similar to cookies, however they are managed differently.
How to disable Flash Cookies:
Information on how to disable and delete Flash Cookies is provided on the Adobe website at
Your experience of the Lionel Hitchen (EO) Ltd website may be affected if you restrict the use of Flash Cookies.
Contact details

Lionel Hitchen (EO) Ltd
Gravel Lane
Barton Stacey
Nr Winchester
SO21 3RQ



Whilst every effort has been made to ensure the accuracy of the information supplied herein, the Lionel Hitchen (Essential Oils) Ltd cannot be held responsible for any errors or omissions. Unless otherwise indicated, opinions expressed herein are those of the author of the statement concerned (or comment) and do not necessarily represent the corporate views of the Lionel Hitchen (Essential Oils) Ltd.

Use of Images within this Website

Lionel Hitchen (Essential Oils) Ltd has made every effort to ensure that it does not infringe the rights of others. The use of images, links and text on this website, to the best of our knowledge, meets the requirements, under the rights of use as granted by the original copyright owners. If you are the owner of such an image and wish to contact us, then please email .

Specific Thanks

Eric Hill from Boston, MA, USA for the use of the image 'Blood Orange', which is licensed under Creative Commons Attribution-Share Alike 2.0 Generic Licence. Blood Orange appeared in our VIP Memo No 6.

Copyright statement

Lionel Hitchen (Essential Oils) grants permission for the browsing of this material as part of the World Wide Web and for the printing of one copy per person for personal reference only. A copy of this notice must be appended to any copy of material taken. The express permission of the copyright holder must be obtained for any other use of this material.

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